General Conditions
Passengers with their luggage and vehicles travel under the general conditions of the transport of Ventouris Ferries.
Timetables may change without notice. Passengers should check themselves if the vessel departure time has not undergone any change. VENTOURIS FERRIES although is committed to respect the timetable and schedule of operation of vessels in line, retains the right to cancel or change travel schedule due to major forces, difficult weather conditions, strikes, technical defects, etc., by not taking any responsibility for the consequences of changes, substitutions and / or delays in the shipping line.
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CHILDREN
Children up to age of 4 years travel for free without the right bed and armchair. Children from 4 to 12 years old receive a 50% discount to the price, as well as round trip to trip.
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DISCOUNTS
Students receive a discount of 20% from the current price in the following accommodation: AB, B, BB, S & Y – Officials of the Embassy, NATO or the EU and their family members receive 20% discount, as well as to passengers on their vehicles.
Discount prices in return are calculated in column “RETURN” and are possible only when the arrival tickets is taken concurrently with one-way ticket. Discounting return applies regardless of the port of choice for travel.
For group rates should contact your travel agent. NOTE: In any case, have the right only to a discount.
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EMBARKATION
Passengers who booked the trip, should be submitted to the offices of embarkation at least two hours prior to departure of the vessel. Embarkation procedures completed one hour before departure. VENTOURIES FERRIES has the right to cancel the reservation after closing the embarkation office, in this case do not have the right to return the value of the ticket. Anyone who travels by camper or trailer must perform procedures three hours before boarding the vessel. All passengers must be equipped with valid travel documents.
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TICKETS WITH OPEN DATE
Tickets with open date are valid for one year from date of purchase. Passengers with tickets should communicate the date of return at the Central Office of VENTOURIS FERRIES at least a week before departure. Confirmation of travel depends on the possibility of vacancies and VENTOURIS FERRIES will not be responsible if there are not. Also coming prices will be calculated according to the season in which the journey will be performed and any additional margin will be paid at the Central Office.
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CANCELLATION OF A TICKET
Cancellation of tickets can be made at the General Agent of VENTOURIS FERRIES. In cases where the passenger holds a ticket with fixed departure date can not travel and will return a percentage of the ticket value as follows: up to five hours before departure 100%, from five hours before the later 80%. For not notice at least 24 hours before departure VENTOURIS FERRIES has no obligation to return the value of the ticket.
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LOST TICKETS
In case you lose your ticket, the passenger shall immediately notify the agency where the ticket was purchased or VENTOURIS FERRIES. In this case a ticket paid by another passenger. The return of the value of the ticket is 12 months from the date of completion of the ticket and after verifying that this ticket is not used. Warning: Tickets are valid for one year from the date of purchase only port listed on the ticket.
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DISEMBARKATION
If the passenger refuses to come down to the port which has cut ticket is required to pay the difference in price and any other supplement. VENTOURIS FERRIES is authorized to retain the entire amount if the passenger interrupts the journey without reaching the destination, but in another port before, except when the interruption is due to illness, accident or force majeure. Breakfast, lunch and dinner are not included in the ticket price. For use the passenger cabin only have to pay with 50% discount for any value of unoccupied bed.
Pets travel free but is forbidden their entry into the cabin, the restaurants and bars of the vessel. VENTOURIS FERRIES assumes no responsibility for loss of baggage, money or valuable items. Money and objects with value can be submitted to the Office of the Vessel Master to maintain them.
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DESTINATION AND PRICES
VENTOURIES FERRIES is committed to respect timetables and schedule of operation of vessels in line. However, in case of increase in fuel prices, currency depreciation or for any unpredictable circumstances VENTOURIS FERRIES reserves the right to change timetables and prices without any warning.
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